Deliver Quality Results
RxE2 Counseling starts with the Clinical Trials Research Pharmacist (CTRP®), an RxE2 pharmacist trained specifically in clinical research. RxE2 incorporates the services of the CTRP to address the study quality issues of adherence, compliance, and retention.
CTRPs provide patient counseling, either face-to-face or via tele-pharmacy. When talking with patients, CTRPs use open-ended questions to address patient concerns and gauge patient understanding of and compliance with the study protocol. In previous studies, CTRPs have helped correct patient behaviors regarding a multitude of critical compliance issues, including proper dosage, storage, usage of prohibited concomitant medications, and many others. Importantly, CTRPs are also directly available to patients by phone 24/7, ensuring that patients always have access, day and night, to expert assistance for all trial questions.